Returns & Exchanges
At Multani Threads, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a hassle-free return and exchange process within 14 days of delivery. All items must be in their original, unworn condition with tags intact to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals are still attached and undamaged.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned items for quality, we will process your refund or ship your exchange within 5-7 business days.